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Building Relationships

McCoy's Building Supply

Story

What’s the difference between commercial interactions based on the “lifetime value of a customer” and those built on a foundation of loving customers as neighbors?

McCoy’s Building Supply cuts against the grain in its industry. It works hard to make the lives of those who build easier and more fulfilling by cultivating meaningful, long-term relationships; to loving customers as neighbors. It does this not just through excellent service, but by training employees to be— and to see others as— fully human and relational persons.