JANCOA is a janitorial service company that had a people problem: 400% turnover. But when Tony and Mary Miller started really listening to their employees and learning about their lives, their hearts were broken such that they had to change the way they managed their people. Knowing what really matters to workers and working with them to enable their dreams changes everything.
Reflecting on the Story
Connecting to your Work
Read: David Brooks’ “What makes us all radically equal” from New York Times.
Read: “From a lifestyle of Isolationism to Personal Engagement” in the Theology of Work
Read: Bas Kohnke’s “What companies should be doing to retain talent in 2019” from Fast Company magazine. Ideas includes many relevant tips to increase “people enablement”.
Lord, help to see my co-workers as more than their job. Motivate me to really pay attention to what’s going on in their lives. Teach me to listen with an open heart. Thank you for the opportunity to “do life” with work-neighbors. Please give me wisdom to know how to effectively address the multi-faceted needs of whole people. Amen