Season 3: Serving Customers

Building Relationships

McCoy's Building Supply

What’s the difference between commercial interactions based on the “lifetime value of a customer” and those built on a foundation of loving customers as neighbors?
McCoy’s Building Supply cuts against the grain in its industry. It works hard to make the lives of those who build easier and more fulfilling by cultivating meaningful, long-term relationships and loving customers as neighbors. It does this not just through excellent service, but by training employees to be— and to see others as— fully human and relational persons.

UN Sustainable Development Goals

SDG 8: Decent Work and Economic Growth
SDG 9: Industry, Innovation and Infrastructure
SDG 11: Sustainable Cities and Communities

This film is related to the following Sustainable Development Goals (SDGs)

SDG 8: Decent Work and Economic Growth
SDG 9: Industry, Innovation and Infrastructure
SDG 11: Sustainable Cities and Communities

Related Films

Into Something Beautiful

What can a construction company do to transform personal brokenness and solve systemic injustice?

Topics to Explore

Curated bonus materials featuring relevant topics.

Mutuality

Dialogue with God

Season 1

Business on Purpose

Introduces the idea that the purpose of business, under God, is to serve.

Season 2

Serving Employees

Explores how faith shapes the way organizations engage with and manage employees.

Season 3

Serving Customers

Examines how faith informs the ways companies develop and maintain authentic relationships with customers.

Season 4

Serving the World

Considers how faith shapes the ways businesses serve communities and care for creation.

Season 5

Faithful Investing

Explores how faith informs investing and risk-taking. More broadly it looks at stewardship and the role of investors and fund managers in catalyzing transformation and contributing to shalom.

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