Season 3: Serving Customers

The Balance Sheet

PICSA

Why would a financial services company seek to serve low-income laborers?
In South Africa, farm and other low-income, less-educated laborers are often victimized by predatory lenders. Against that backdrop, PICSA, in response to God’s call for stewardship, servanthood, and justice, is improving their financial well-being instead. Using a fee-based membership model, PICSA contracts with employers to provide financial services to their workers as an employee benefit. The result is something that looks amazingly like personalized private-banking, but with low-net worth clients!

UN Sustainable Development Goals

SDG 1: No Poverty
SDG 16: Peace, Justice and Strong Institutions
SDG 10: Reduced Inequalities

This film is related to the following Sustainable Development Goals (SDGs)

SDG 1: No Poverty
SDG 16: Peace, Justice and Strong Institutions
SDG 10: Reduced Inequalities

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Collab

Founders

Is money the only thing that founders in early-stage ventures need?

Topics to Explore

Curated bonus materials featuring relevant topics.

Relationships With Employees

Total Compensation

Season 1

Business on Purpose

Introduces the idea that the purpose of business, under God, is to serve.

Season 2

Serving Employees

Explores how faith shapes the way organizations engage with and manage employees.

Season 3

Serving Customers

Examines how faith informs the ways companies develop and maintain authentic relationships with customers.

Season 4

Serving the World

Considers how faith shapes the ways businesses serve communities and care for creation.

Season 5

Faithful Investing

Explores how faith informs investing and risk-taking. More broadly it looks at stewardship and the role of investors and fund managers in catalyzing transformation and contributing to shalom.

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